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Parque Balneário Hotel Santos by Castelo Itaipava 

Located in Santos, just 30 metres from Gonzaga Beach, Parque Balneário Hotel Santos by Castelo Itaipava offers stylish rooms with free internet. The outdoor swimming pool features sea views and there is a hydro-massage hot tub. The air-conditioned r...

Rooms total: 6

Important Information

Please note, all requests for extra beds and/or cribs have to be submitted to the property and will be under approval. According to the Brazilian Federal law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. Photo ID is required at check in.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Fitness centre
  • Kids' club
  • Beachfront
  • Spa lounge/relaxation area
  • Fitness
  • Beach
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Valet parking
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture
Parking
  • Parking
  • Parking on site
  • Private parking
  • Accessible parking
Pool and wellness
  • Rooftop pool
  • Pool with view
  • Heated pool
  • Shallow end
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Baby safety gates
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered