Novotel Samator Surabaya Timur

Recommended

Situated 8.1 km from Submarine Monument, Novotel Samator Surabaya Timur offers 4-star accommodation in Surabaya and has a fitness centre, a restaurant and a bar. Boasting room service, this property also provides guests with an outdoor pool. The acco...

Rooms total: 8

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Air conditioning

Activities

Fitness centre
Games room
Spa and wellness centre
Massage
Kids' club
Spa facilities
Spa/wellness packages
Back massage
Neck massage
Foot massage
Head massage
Hand massage
Full body massage
Fitness
Fitness/spa locker rooms

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Babysitting/child services
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Fax/photocopying
Luggage storage
Concierge service
Trouser press
Airport shuttle (additional charge)
Lockers
Daily housekeeping

Food & Drink

Restaurant
Bar
Kid meals
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Outdoor furniture

Parking

Parking
Free parking
Parking on site
Parking garage
Accessible parking

Accessibility

Wheelchair accessible

Pool and wellness

Pool with view
Kids' pool
Swimming pool
Swimming Pool

Transport

Airport pick up
Airport drop off

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting