Novotel London Canary Wharf

Featuring a roof terrace with 360 views across the London skyline, Novotel London Canary Wharf also benefits from an on-site gym, pool and contemporary restaurant and bar. Free WiFi is available throughout the hotel. Each air conditioned guest room ...

Rooms total: 7

Important Information

Please note the property currently does not accept cash payments but only bank cards. Should guests wish to eat at the restaurant or visit the bar they are advised to reserve a table in advance. The credit card used for booking must be presented together with a valid photo ID at reception upon the client's arrival. Please be advised that we do not accept contactless payments, Apple Pay or Google Pay. Please note that all Special Requests are subject to availability and additional charges may apply. Please note, for prepaid reservation, the full amount of the stay will be charged at the time of booking.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Sauna
Fitness centre
Indoor pool
Indoor pool (all year)
Fitness
Fitness/spa locker rooms
Live music/performance

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Express check-in/check-out
Fax/photocopying
Luggage storage
Concierge service
Lockers
Shared lounge/TV area
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Kid meals
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor furniture

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom

Pool and wellness

Swimming pool toys
Heated pool
Shallow end
Swimming pool
Swimming Pool

Safety & security

Key access
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety