Neu Heidelberg - Guesthouse & Apartments

Recommended

Neu Heidelberg-Guesthouse & Apartments is in western Heidelberg and offers great travel connections to Heidelberg and the metropolitan region of Rhein-Neckar. It features modern and comfortable rooms with free WiFi and access to a balcony. It is sit...

Rooms total: 5

Important Information

This property offers discounted travel tickets for the public tram train. Please note, extra guests i.e. children must be confirmed with the hotel before arrival. Contact details are provided in your confirmation. Please note that check-in is only possible between 16:00 and 22:00 at the property's main building in Kranichweg 15, 69123 Heidelberg. Please note that breakfast is only available at the main property.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.

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General

Non-smoking rooms
Family rooms
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
WiFi available in all areas

Activities

Children's playground
Hiking
Cycling

Services

Express check-in/check-out
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Vending machine (drinks)
Daily housekeeping

Food & Drink

Snack bar
Kid meals
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking
Street parking

Transport

Public transport tickets

Reception services

Invoice provided

Safety & security

Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety