Al Aziziyah Boutique Hotel By The Torch

The five-star Victorian style Al Aziziyah Boutique Hotel By The Torch is situated within an urban country estate within the city. It features a fitness center with an indoor pool,and an outdoor recreation centre with 2 swimming pools, play zones and ...

Rooms total: 136

Important Information

The property will be going through renovation works. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Sauna
Fitness centre
Spa and wellness centre
Massage
Children's playground
Hot tub/Jacuzzi
Indoor pool
Indoor pool (all year)
Spa facilities
Steam room
Spa/wellness packages
Massage chair
Fitness
Fitness classes
Fitness/spa locker rooms

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Ironing service
Valet parking
Luggage storage
ATM/cash machine on site
Concierge service
Private check-in/check-out
Trouser press
Lockers
Daily housekeeping

Food & Drink

Restaurant
Breakfast in the room
Special diet menus (on request)
Kid meals
Kid-friendly buffet

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture

Parking

Parking
Free parking
Parking on site
Private parking
Accessible parking

Pool and wellness

Water slide
Sun loungers or beach chairs
Sun umbrellas
Kids' pool
Swimming pool
Swimming Pool

Entertainment and family services

Kids' outdoor play equipment

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety