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Mercure Serpong Alam Sutera
Recommended
Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout. Elegant...
Rooms total: 5Important Information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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General
- Non-smoking rooms
- Facilities for disabled guests
- Lift
- Safety deposit box
- Non-smoking throughout
- Air conditioning
- Designated smoking area
- Adult only
- WiFi available in all areas
- Fitness centre
- Spa and wellness centre
- Massage
- Cycling
- Spa/wellness packages
- Fitness
- Fitness/spa locker rooms
- Happy hour
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Airport shuttle
- Business centre
- Laundry
- Dry cleaning
- Ironing service
- Express check-in/check-out
- Valet parking
- Car hire
- Fax/photocopying
- Luggage storage
- Concierge service
- Trouser press
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Daily housekeeping
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Kid meals
- Fruits
Internet
- Internet services
- WiFi
- Free WiFi
- Garden
- Terrace
- BBQ facilities
- Outdoor pool
- Outdoor pool (all year)
Parking
- Parking
- Free parking
- Parking on site
- Private parking
- Accessible parking
- Wheelchair accessible
- Toilet with grab rails
Pool and wellness
- Rooftop pool
- Sun loungers or beach chairs
- Sun umbrellas
- Kids' pool
- Swimming pool
- Swimming Pool
- Airport pick up
- Airport drop off
Reception services
- Invoice provided
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
