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Mercure Krakow Fabryczna City 

Set in Kraków, 2.7 km from Krakow Central Railway Station, Mercure Krakow Fabryczna City provides air-conditioned accommodation and a bar. Offering a restaurant, the property also has a fitness centre, as well as an indoor pool and a sauna.

Rooms total: 189

Important Information

Please inform Mercure Krakow Fabryczna City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please note that construction work is going on from 05 April 2023 to 30 June 2023 and some rooms may be affected by noise. Renovation work is done from 09:00 to 17:00 daily. The part of hotel is under renovation.

More information »
General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Heating
  • Non-smoking throughout
  • Air conditioning
Activities
  • Sauna
  • Fitness centre
  • Hot tub/Jacuzzi
  • Indoor pool
  • Indoor pool (all year)
  • Fitness
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Babysitting/child services
  • Laundry
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid meals
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Pool and wellness
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Reception services
  • Invoice provided
Safety & security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered