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Mendi Alai
Set in the heart of Karrantza Valley, Mendi Alai offers heated rooms with free Wi-Fi. Guests can benefit from private terraces and views of the Karrantza ValleyBasque countryside or the gardens. Bright rooms feature colourful walls and come with a f...
Rooms total: 8Important Information
Pets are allowed under request.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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General
- Non-smoking rooms
- Facilities for disabled guests
- Soundproof rooms
- Heating
- Non-smoking throughout
- Designated smoking area
- WiFi available in all areas
- Golf course (within 3 km)
- Solarium
- Massage
- Children's playground
- Hot tub/Jacuzzi
- Hiking
- Cycling
- Bowling
- Horse riding
- Badminton equipment
- Beauty Services
- Facial treatments
- Manicure
- Pedicure
- Body treatments
- Spa/wellness packages
- Yoga classes
- Walking tours
- Bike tours
- Themed dinner nights
- Tour or class about local culture
- Cooking class
- Live music/performance
- Live sport events (broadcast)
- Archery
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Airport shuttle
- Business centre
- Babysitting/child services
- Laundry
- Barber/beauty shop
- Ironing service
- Valet parking
- Packed lunches
- Tour desk
- Fax/photocopying
- Luggage storage
- Concierge service
- Shuttle service (free)
- Vending machine (snacks)
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Daily housekeeping
- Strollers
- Pet basket
- Pet bowls
- Shuttle service
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet menus (on request)
- Kid meals
- Wine/champagne
- Fruits
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Garden
- Terrace
- BBQ facilities
- Outdoor pool
- Sun terrace
- Outdoor pool (seasonal)
- Outdoor furniture
- Picnic area
- Outdoor fireplace
Parking
- Parking
- Free parking
- Parking on site
- Private parking
- Accessible parking
- Wheelchair accessible
- Toilet with grab rails
Pool and wellness
- Swimming pool toys
- Plunge pool
- Pool bar
- Shallow end
- Sun loungers or beach chairs
- Sun umbrellas
- Kids' pool
- Swimming pool
- Swimming Pool
- Airport pick up
- Airport drop off
Reception services
- Invoice provided
- Board games/puzzles
- Indoor play area
- Kids' outdoor play equipment
Safety & security
- Key access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
