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Matsuyama New Grand Hotel 

A 15-minute walk from Matsuyama Castle, Matsuyama New Grand Hotel offers Western-style accommodations with free wired internet access. Guests can soothe in the public hot-spring baths and refresh with a massage. Okaido Tram Station is a 5-minute walk...

Rooms total: 43

Important Information

Guests without a meal plan who want to eat breakfast at the property must make a reservation at least 1 day in advance by 21:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

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General
  • Non-smoking rooms
  • Lift
  • Heating
  • Non-smoking throughout
  • Air conditioning
Activities
  • Sauna
  • Massage
  • Hot spring bath
  • Public Bath
  • Spa facilities
Services
  • Room service
  • 24-hour front desk
  • Laundry
  • Luggage storage
  • Vending machine (drinks)
  • Daily housekeeping
Food & Drink
  • Bar
Internet
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized