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Mara Serena Safari Lodge 

Discover the Kenya safari of your dreams, a vast, gently rolling landscape of acacia-specked grasslands darkened by migrating wildebeest herds.

Rooms total: 65

Important Information

Please inform Mara Serena Safari Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please note that park entry fees are payable to the park authorities upon entry to the Masai Mara Game Reserve. The Mara Triangle park fee ticket(s) is valid for 12 hours from 6am to 6pm and has to be renewed by 6am the following day. If you are staying for more days, you are required to RENEW your ticket on or before the expiry of your time as indicated on your ticket. If departing on the last day of your stay, an allowance of upto 10am is given to either check out at the park gate if travelling by road or be at the airstrip at 10am to have your ticket checked out, if travelling by air as you wait for your flight. Transit ticket is valid for 2 hours only. Any person violating the above time frame is deem to pay a fine of Ksh.10,000. Park entry fees (mandatory) are not included in the accommodation rate. This is charged as an extra cost upon entry at Mara Conservancy. Daily park entry timings: 6am - 6pm.

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General
  • Non-smoking rooms
  • Safety deposit box
  • Designated smoking area
Activities
  • Fitness centre
  • Games room
  • Spa and wellness centre
  • Massage
  • Hiking
  • Beauty Services
  • Facial treatments
  • Waxing services
  • Hair treatments
  • Manicure
  • Pedicure
  • Hair styling
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Fitness
  • Fitness classes
  • Game drives
  • Walking tours
  • Tour or class about local culture
  • Cooking class
  • Live music/performance
Services
  • Meeting/banquet facilities
  • Airport shuttle
  • Business centre
  • Babysitting/child services
  • Laundry
  • Express check-in/check-out
  • Currency exchange
  • Packed lunches
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
  • Kid-friendly buffet
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • BBQ facilities
  • Outdoor pool
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Accessible parking
Pool and wellness
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered