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Alua Tenerife is 300 metres from Playa Jardín and 10 minutes’ walk from Puerto de la Cruz. It has 2 outdoor pools a children and an adult one, a buffet restaurant and a free pitch and putt golf course. Guests have access to an indoor pool, sauna and...

Rooms total: 7

Important Information

Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays. Only dogs are allowed with some conditions: Maximum 10kg, price 20€/night, only in My Favorite Club Rooms and it is necessary to contact with hotel before to check availabilityPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Safety deposit box
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Tennis court
  • Fitness centre
  • Massage
  • Billiards
  • Table tennis
  • Diving
  • Indoor pool
  • Indoor pool (all year)
  • Entertainment staff
  • Evening entertainment
  • Fitness
  • Live music/performance
Services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Car hire
  • Tour desk
  • Fax/photocopying
  • ATM/cash machine on site
  • Concierge service
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Strollers
  • Pet basket
  • Pet bowls
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
  • Accessible parking
Pool and wellness
  • Heated pool
  • Sun umbrellas
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Safety & security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized