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Al Castello Resort
Recommended
Set in a quiet 18th-century country manor, Al Castello Resort hosts the Q33 gourmet restaurant offering gourmet cuisine and spacious rooms in the Novara countryside. Free parking is available here. Rooms at the Al Castello Resort have satellite TV a...
Rooms total: 6Important Information
It is possible to charge the electric cars in the charging station located near the hotel.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Safety deposit box
- Soundproof rooms
- Chapel/shrine
- Heating
- Air conditioning
- Designated smoking area
- Minimarket on site
- WiFi available in all areas
- Tennis court
- Sauna
- Fitness centre
- Fishing
- Solarium
- Spa and wellness centre
- Massage
- Children's playground
- Hot tub/Jacuzzi
- Canoeing
- Hiking
- Cycling
- Hammam
- Horse riding
- Open-air bath
- Beauty Services
- Facial treatments
- Make up services
- Manicure
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples massage
- Head massage
- Hand massage
- Full body massage
- Fitness
- Yoga classes
- Fitness classes
- Personal trainer
- Walking tours
- Bike tours
- Themed dinner nights
- Happy hour
- Tour or class about local culture
- Cooking class
- Live music/performance
- Live sport events (broadcast)
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Airport shuttle
- Business centre
- Babysitting/child services
- Laundry
- Dry cleaning
- Barber/beauty shop
- Ironing service
- Express check-in/check-out
- Valet parking
- Packed lunches
- Car hire
- Tour desk
- Fax/photocopying
- Luggage storage
- ATM/cash machine on site
- Concierge service
- Private check-in/check-out
- Shuttle service (additional charge)
- Trouser press
- Airport shuttle (additional charge)
- Lockers
- Shared lounge/TV area
- Daily housekeeping
- Pet basket
- Pet bowls
- Shuttle service
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet menus (on request)
- Kid meals
- Kid-friendly buffet
- Wine/champagne
- Fruits
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Garden
- Terrace
- Outdoor pool
- Sun terrace
- Outdoor pool (all year)
- Outdoor furniture
Parking
- Parking
- Free parking
- Parking on site
- Private parking
- Accessible parking
- Wheelchair accessible
- Toilet with grab rails
- Higher level toilet
- Lower bathroom sink
- Emergency cord in bathroom
Pool and wellness
- Swimming pool toys
- Pool with view
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
- Fence around pool
- Swimming pool
- Swimming Pool
- Airport pick up
- Airport drop off
Reception services
- Invoice provided
- Board games/puzzles
- Kids' outdoor play equipment
Safety & security
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV outside property
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
