Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel

Recommended

This hotel offers a spa, a restaurant and rooms with flat-screen TVs. It is located in Neuss, overlooking the Rhine and Düsseldorf city center. All rooms at the Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel are air conditioned. They include a bathr...

Rooms total: 185

Important Information

Sauna & Saunarium is available between 05:00 pm - 10:00 pm upon request.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
Minimarket on site
WiFi available in all areas

Activities

Sauna
Fitness centre
Indoor pool
Indoor pool (all year)
Fitness
Fitness/spa locker rooms

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Ironing service
Currency exchange
Fax/photocopying
Luggage storage
Vending machine (drinks)
Vending machine (snacks)
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor furniture

Parking

Parking
Parking on site
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom

Pool and wellness

Sun loungers or beach chairs
Swimming Pool

Transport

Public transport tickets

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals

Physical distancing

Cashless payment available
Physical distancing rules followed
Mobile app for room service

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety