Serrazul Hotel Distributed By Intercity

Recommended

Featuring a gym and indoor pool, Serrazul Hotel is centrally located in Gramado. Luxuriously decorated, it offers a games room with table football and billiards, as well as free WiFi connection. With a Smart TV, minibar and bathroom, all accommodati...

Rooms total: 5

Important Information

Please note that the property charges 10% service charge. Please, note that in order to improve your convenience the hotel is under renovation, we apologize for the inconvenience, it is to better serve you.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Sauna
Fitness centre
Games room
Billiards
Table tennis
Indoor pool
Indoor pool (all year)
Indoor pool (seasonal)
Entertainment staff
Kids' club
Steam room
Spa lounge/relaxation area
Fitness
Fitness/spa locker rooms

Services

Room service
Meeting/banquet facilities
24-hour front desk
Babysitting/child services
Ironing service
Valet parking
Currency exchange
Tour desk
Luggage storage
Concierge service
Lockers
Shared lounge/TV area
Daily housekeeping

Food & Drink

Bar
Snack bar
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Outdoor furniture

Parking

Parking
Parking on site
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails

Pool and wellness

Heated pool
Sun loungers or beach chairs
Swimming pool
Swimming Pool

Entertainment and family services

Board games/puzzles
Indoor play area

Safety & security

Key card access
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Access to health care professionals

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety