Hotel Regal Pacific Santiago

Recommended

This hotel offers 5-star accommodation, varied dining options and a wellness centre with whirlpool, gym, sauna, squash court, massages and beauty treatments in the heart of Santiago. The Hotel Regal Pacific Santiago is located on Apoquindo Avenue, n...

Rooms total: 4

Important Information

IMPORTANT INFORMATION - CREDIT CARDS A credit card will be required as guarantee upon check-in for all guests. The name on the credit card must match the guest's name. Extra beds can only be requested for Deluxe rooms, and extra charges apply. LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars (CREDIT CARD DOLLAR OR DOLLAR CASH) and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency or DEBIT CARD. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Sauna
Fitness centre
Spa and wellness centre
Massage
Spa facilities
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Fitness

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Currency exchange
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Airport shuttle (additional charge)
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Bar
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Free parking
Parking on site
Private parking
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Emergency cord in bathroom
Visual aids: Braille
Visual aids: Tactile signs

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety