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Hotel Phoenix can be found in the quiet Wiesti quarter of Zermatt. The train station and the Bahnhofstrasse with its numerous shops and restaurants can be reached within a 10-minute walk. The rooms are equipped with a flat-screen TV and a safe. Wire...

Rooms total: 6

Important Information

Please note that only a limited number of children's cots are available. If you arrive with children, please inform the property in advance. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Please note that there will be a surcharge if you arrive with more guests than stated in your booking confirmation.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Pets allowed
  • Non-smoking rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • WiFi available in all areas
Activities
  • Fitness centre
  • Golf course (within 3 km)
  • Fishing
  • Skiing
  • Massage
  • Hiking
  • Cycling
  • Back massage
  • Neck massage
  • Foot massage
  • Couples massage
  • Full body massage
  • Fitness
  • Fitness/spa locker rooms
Services
  • Meeting/banquet facilities
  • Laundry
  • Ironing service
  • Express check-in/check-out
  • Tour desk
  • Luggage storage
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Pet bowls
  • Shuttle service
Food & Drink
  • Bar
  • Special diet menus (on request)
  • Wine/champagne
Ski
  • Ski storage
Internet
  • Internet services
  • WiFi
  • Free WiFi
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
Physical distancing
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered