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Hotel New Otani Tokyo Garden Tower 

Conveniently located just a 5-minute walk from Akasaka Mitsuke Subway Station, The Hotel New Otani Tokyo Garden Tower features a 400-year-old Japanese garden. In summer, guests can take a dip in one of the largest outdoor hotel pools in the city. Fre...

Rooms total: 951

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person per night is not included in the price and needs to be paid at the property. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Chapel/shrine
  • Heating
  • Air conditioning
  • Designated smoking area
  • Minimarket on site
  • WiFi available in all areas
Activities
  • Spa and wellness centre
  • Massage
  • Beauty Services
  • Facial treatments
  • Make up services
  • Hair treatments
  • Manicure
  • Pedicure
  • Hair cut
  • Hair colouring
  • Hair styling
  • Body treatments
  • Body scrub
  • Back massage
  • Neck massage
  • Foot massage
  • Head massage
  • Hand massage
  • Full body massage
  • Happy hour
  • Aerobics
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Currency exchange
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shuttle service (additional charge)
  • Trouser press
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Outdoor pool
  • Outdoor pool (seasonal)
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Accessible parking
Pool and wellness
  • Shallow end
  • Swimming Pool
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
Cleanliness & disinfecting
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered