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Situated right in front of Yamashita Park and looking out to the Yokohama Bay, Hotel New Grand is a renowned classic hotel with nearly a century of first-class hospitality. Motomachi-Chukagai Subway Station is just a 1-minute walk away. Free WiFi is ...

Rooms total: 30

Important Information

Please note that Le Normandie restaurant has a dress code for dinner. Male guests are required to wear a jacket. Guests who wish to use a baby cot need to contact the hotel in advance. Guests can indicate smoking preference in the comment section at time of booking. However, please note that while the property will do its best to accommodate your requests, smoking preferences cannot be guaranteed.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Chapel/shrine
  • Heating
  • Air conditioning
  • Designated smoking area
Activities
  • Massage
  • Beauty Services
  • Facial treatments
  • Body treatments
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Ironing service
  • Currency exchange
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Trouser press
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
Outdoors
  • Garden
  • Terrace
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
Safety & security
  • 24-hour security
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered