Hotel Neptuno Playa & Spa

This design beachfront hotel overlooks Valencia harbour and has a spa offering authentic Thai massages, and a gym The modern, air-conditioned rooms have flat-screen TV, free WiFi and sea or marina views. Marina Real Juan Carlos I tram stop can be fo...

Rooms total: 4

Important Information

When booking more than 5 rooms, different policies and additional supplements may apply. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces.

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General

Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Sauna
Fitness centre
Solarium
Spa and wellness centre
Massage
Diving
Snorkelling
Beachfront
Back massage
Head massage
Full body massage
Fitness
Beach

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Ironing service
Currency exchange
Tour desk
Fax/photocopying
Luggage storage
Shared lounge/TV area
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Sun terrace
Outdoor furniture

Parking

Parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink

Reception services

Invoice provided

Safety & security

Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Thermometers for guests provided by property

Physical distancing

Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety