Hotel Mercure Wien City

Recommended

The Mercure Wien City is a centrally located hotel with a modern ambience, only a few steps away from the historical city centre and the nearest underground station. Guests can relax after a busy day in the city on the hotel's terrace. The modern an...

Rooms total: 5

Important Information

Please note that there is only 1 extra bed possible per room (including children). All extra beds are subject to availability). When booking more than 7 rooms, different policies and additional supplements may apply, if guests do not reply to special conditions the reservation might be cancelled.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Walking tours

Services

Room service
24-hour front desk
Express check-in/check-out
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Daily housekeeping

Food & Drink

Breakfast in the room
Kid-friendly buffet
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking
Parking garage

Reception services

Invoice provided

Safety & security

Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety