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Relais Masseria Serritella
Relais Masseria Serritella is set in Castellana Grotte, a 5-minute drive from the famous caves. All air-conditioned rooms at the Relais Masseria Serritella have traditional rustic furnishings from Puglia. They offer satellite TV, a digital safe and ...
Rooms total: 3Important Information
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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General
- Non-smoking rooms
- Family rooms
- Safety deposit box
- Soundproof rooms
- Heating
- Non-smoking throughout
- Air conditioning
- Open-air bath
Services
- Room service
- Meeting/banquet facilities
- Airport shuttle
- Babysitting/child services
- Packed lunches
- Car hire
- Fax/photocopying
- Luggage storage
- Concierge service
- Airport shuttle (additional charge)
- Lockers
- Daily housekeeping
- Bar
- Breakfast in the room
- Snack bar
- Special diet menus (on request)
- Kid meals
- Wine/champagne
- Fruits
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Garden
- Outdoor pool
- Sun terrace
- Outdoor pool (seasonal)
- Outdoor furniture
Parking
- Parking
- Free parking
- Parking on site
- Private parking
- Accessible parking
- Pool with view
- Shallow end
- Sun loungers or beach chairs
- Swimming pool
- Swimming Pool
Transport
- Airport pick up
- Airport drop off
- Invoice provided
Safety & security
- Key access
- CCTV in common areas
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
