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Hotel Jelena
Recommended
Featuring free WiFi and a restaurant, Hotel Jelena offers accommodation in Banja Luka, 300 metres from the city centre. Guests can enjoy the on-site bar. Free private parking is available on site. Every room at this hotel is air conditioned and feat...
Rooms total: 5Important Information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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General
- Non-smoking rooms
- Facilities for disabled guests
- Lift
- Safety deposit box
- Soundproof rooms
- Heating
- Air conditioning
- Designated smoking area
- Minimarket on site
- WiFi available in all areas
- Sauna
- Spa and wellness centre
- Massage
- Spa facilities
- Spa/wellness packages
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Business centre
- Laundry
- Dry cleaning
- Barber/beauty shop
- Ironing service
- Packed lunches
- Fax/photocopying
- ATM/cash machine on site
- Private check-in/check-out
- Shuttle service (additional charge)
- Daily housekeeping
- Shuttle service
- Restaurant
- Bar
- Breakfast in the room
- Special diet menus (on request)
- Kid meals
- Kid-friendly buffet
- Wine/champagne
- Fruits
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Garden
Parking
- Parking
- Free parking
- Parking on site
- Private parking
- Accessible parking
- Wheelchair accessible
- Higher level toilet
- Lower bathroom sink
Reception services
- Invoice provided
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and key areas
- First aid kit available
- Thermometers for guests provided by property
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
