Hotel Indigo Madrid - Gran Via, an IHG Hotel

Recommended

Located in the heart of Madrid’s downtown, just a few steps from Gran Via street, Hotel Indigo Madrid - Gran Via offers a shared outdoor pool and a sun terrace. There is also a restaurant and bar. Each air-conditioned room features free Wi-Fi is ava...

Rooms total: 195

Important Information

Please note the seasonal pool will be closed starting September 20th.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Fitness centre
Solarium
Massage
Nightclub/DJ
Evening entertainment
Public Bath
Fitness
Movie nights
Walking tours
Bike tours
Happy hour
Tour or class about local culture
Live sport events (broadcast)

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Babysitting/child services
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Currency exchange
Packed lunches
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Trouser press
Airport shuttle (additional charge)
Lockers
Shared lounge/TV area
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor pool
Sun terrace
Outdoor pool (seasonal)
Outdoor furniture

Parking

Parking
Parking on site
Private parking
Parking garage

Pool and wellness

Rooftop pool
Infinity pool
Pool with view
Heated pool
Salt-water pool
Plunge pool
Pool bar
Shallow end
Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety