Hotel Haus am Zoo

This hotel in Düsseldorf’s exclusive Düsseltal district provides a peaceful and relaxing atmosphere, with the Old Town, Düsseldorf Main Station and Düsseldorf Airport all easily accessed from the hotel. The 3-star-superior Hotel Haus am Zoo offers s...

Rooms total: 7

Important Information

There is a maximum height restriction of 1.76 metres for vehicles using the hotel parking facilities. Please note that the use of the swimming pool is only allowed for swimmers and is at your own risk. Parents are responsible for their children in and around the pool.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Pets allowed
Non-smoking rooms
Family rooms
Lift
Safety deposit box
Heating
Allergy-free room
Non-smoking throughout
Designated smoking area
WiFi available in all areas

Activities

Tennis court
Sauna
Golf course (within 3 km)
Hiking
Cycling
Spa lounge/relaxation area

Services

Room service
Meeting/banquet facilities
Business centre
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Packed lunches
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Vending machine (drinks)
Shared lounge/TV area
Daily housekeeping
Pet bowls

Food & Drink

Restaurant
Breakfast in the room
Snack bar
Special diet menus (on request)
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
BBQ facilities
Sun terrace
Outdoor furniture

Parking

Parking
Parking on site
Private parking
Parking garage

Pool and wellness

Sun loungers or beach chairs
Sun umbrellas
Swimming pool

Transport

Public transport tickets

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles
Baby safety gates

Safety & security

Key access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety