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Hotel de la Cité & Spa MGallery 

Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is av...

Rooms total: 5

Important Information

The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

More information »
General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Spa and wellness centre
  • Massage
  • Hammam
  • Evening entertainment
  • Beauty Services
  • Facial treatments
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Hand massage
  • Full body massage
  • Temporary art galleries
  • Tour or class about local culture
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Daily housekeeping
  • Pet bowls
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (seasonal)
Parking
  • Parking
  • Private parking
  • Accessible parking
Pool and wellness
  • Pool with view
  • Heated pool
  • Shallow end
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized

Nearby

Carcassonne Airport 4.5 km