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Hotel Bergkristall 

Set against the background of the Hohe Tauern Mountains, Hotel Bergkristall is located at 1,200 metres above sea level in the centre of Mallnitz. Completely renovated in 2016, it features a spa area, a restaurant and a bar, and offers free WiFi acces...

Rooms total: 8

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. When booking half board, please note that drinks are not included.

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General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Minimarket on site
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Spa facilities
  • Spa lounge/relaxation area
  • Fitness
Services
  • Laundry
  • Ironing service
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Shuttle service (free)
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
  • Coffee house on site
Ski
  • Ski storage
  • Ski school
  • Ski equipment hire on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
Transport
  • Public transport tickets
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Key card access
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered