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Family-run for 150 years, the Hotel Balm is located in a green suburb of Lucerne and features a gourmet restaurant with fish and other specialities and offers free WiFi in all rooms. The hotel also offers a seasonal outdoor swimming pool. The La Pis...

Rooms total: 5

Important Information

Please note that on Mondays or Tuesdays, check-in is not possible after 22:00 under any circumstances. On request we do also offer half board for our hotel guests. The restaurant will be closed on Monday and Tuesday, only open for hotel breakfast. Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Safety deposit box
  • Heating
  • Allergy-free room
  • Designated smoking area
  • Minimarket on site
  • WiFi available in all areas
Activities
  • Golf course (within 3 km)
  • Skiing
  • Children's playground
  • Table tennis
  • Hiking
  • Open-air bath
Services
  • Room service
  • Laundry
  • Ironing service
  • Express check-in/check-out
  • Packed lunches
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Private check-in/check-out
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (seasonal)
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
Pool and wellness
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
Transport
  • Public transport tickets
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Key access
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Breakfast takeaway containers