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Hostal Santillan is centrally located on Madrid’s Gran Via, just 200 metres from Plaza de España Metro Station. It offers rooms with free WiFi and a flat-screen TV. Hostal Santillan's rooms feature wooden floors, and have a safe and work desk. All r...

Rooms total: 7

Important Information

Rooms are cleaned daily, and bed linen and towels are provided. Please note that Hostal Santillan does not have a 24-hour reception. Please let the property know your expected arrival time in advance. Guest may check in until 00:00.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties.

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General
  • Non-smoking rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Services
  • Laundry
  • Ironing service
  • Express check-in/check-out
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Daily housekeeping
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking garage
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered