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CH Chelo is centrally located next to Madrid’s lively Chueca district and 150 metres from Gran Vía Avenue. It offers simple rooms with free Wi-Fi and an LCD TV. Staff at the Chelo’s front desk can provide information about what to see and do in Madr...

Rooms total: 5

Important Information

American Express is not accepted as a method of payment. Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Services
  • Tour desk
  • Luggage storage
  • Daily housekeeping
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key access
  • Security alarm
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay