Hilton Florence Metropole

Recommended

The Hilton Florence Metropole offers spacious rooms, a wellness area with 24-hour gym. Free WiFi in public areas is available. The Metropole has air-conditioned rooms with wood floors, a marble bathroom, and an LCD TV. Breakfast is buffet style, wh...

Rooms total: 9

Important Information

The shuttle is a 34-seater bus. Reservations for this service is required at least 1 day prior to arrival. The hotel is not responsible for any changes or cancellations of this shuttle service.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas
Paid WiFi

Activities

Fitness centre
Fitness

Services

Room service
Meeting/banquet facilities
24-hour front desk
Babysitting/child services
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Tour desk
Luggage storage
Concierge service
Shuttle service (additional charge)
Lockers
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid-friendly buffet
Wine/champagne
Fruits

Internet

Internet services
WiFi

Outdoors

Terrace

Parking

Parking
Parking on site
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Emergency cord in bathroom

Transport

Public transport tickets

Reception services

Invoice provided

Safety & security

Key access
Key card access
Security alarm
Smoke alarms
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety