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Helvetia&Bristol Firenze – Starhotels Collezione 

Set in a 19th-Century historical palazzo in the centre of Florence, Helvetia&Bristol Firenze – Starhotels Collezione is 5 minutes’ walk from the Duomo and Ponte Vecchio. It offers elegant rooms with antique furniture. With luxurious chandeliers and ...

Rooms total: 13

Important Information

When booking more than 5 rooms, different policies and additional supplements may apply. Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform. When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in. Access to wellness center for minor is allowed from the age 14 and is subject to the written authorization of the parent or of whoever exercises legal protection.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Happy hour
  • Cooking class
Services
  • Room service
  • 24-hour front desk
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Valet parking
  • Packed lunches
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Daily housekeeping
  • Strollers
  • Pet basket
  • Pet bowls
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Outdoor furniture
Parking
  • Parking
  • Private parking
  • Parking garage
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
Pool and wellness
  • Swimming pool
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered