Hotels, Apartments, Homestays
Search and booking

Hello Madrid is set in the Hortaleza district of Madrid, 5.8 km from Santiago Bernabéu Stadium, 6.5 km from Chamartin Railway Station and 10 km from Thyssen-Bornemisza Museum.

Rooms total: 3

Important Information

Please inform Hello Madrid in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). This property will not accommodate hen, stag or similar parties. If you cause damage to the property during your stay, you could be asked to pay up to EUR 200 after check-out, according to this property's <a target='_blank' href="https://booking.com/content/terms.html#nov2021_terms_accommodations_know_subheading_5">Damage Policy</a>.

More information »
General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Services
  • Room service
  • Luggage storage
  • Pet bowls
Internet
  • Internet services
  • WiFi
  • Free WiFi
Reception services
  • Invoice provided
Safety & security
  • Key access
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered