H10 London Waterloo

In a stylish new building, H10 London Waterloo features an innovative restaurant and luxury bedrooms. Just 15 minutes’ walk from Parliament Square and Big Ben, the hotel has free Wi-Fi. With floor-to-ceiling windows and views across Lambeth, the roo...

Rooms total: 4

Important Information

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card. Please note that when booking a rate where payment is due before arrival, the property will send detailed payment instructions and a link to a secure payment platform. When booking 10 rooms or more, different policies and additional supplements may apply. The hotel will be undertaking improvement works in the air conditioning system from July until December. No disruption to any of the services and operations will continue as normal.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Ironing service
Car hire
Fax/photocopying
Luggage storage
Concierge service

Food & Drink

Restaurant
Bar

Internet

Internet services

Outdoors

Terrace

Reception services

Invoice provided

Safety & security

24-hour security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety