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In stylish Kensington, this grand Victorian hotel offers free WiFi, fine dining and 4-star rooms. The Gem Strathmore Hotel is located in the fashionable borough of Kensington and Chelsea, and was once the residence of the Earl of Strathmore, the Quee...

Rooms total: 7

Important Information

Please note that the card holder and payment card need to be present on check-in for identification or check-in may be declined and an alternative payment card will be requested to cover total accommodation cost. The credit card holder must be present upon arrival with the credit card used for the payment. No third-party credit card will be accepted. Contact our Reservations team if you are booking for a 3rd party. The Hotel reserves the right to cancel any reservation should it believe that the reservation is being used for commercial use rather than for personal use or if it believes that the reservation is false, fraudulent, speculative or is a reservation in anticipation of demand. Guests are required to show a photo identification and credit card upon check-in. When booking a room with breakfast inclusive please note it is a Continental Breakfast. Upgrade to English Breakfast available at the hotel. Please note different terms and conditions will apply to group bookings for more than 5 rooms. The property will contact the guest following their reservation. Special requests are subject to availability and additional charges may apply. Guests with children please note that only one crib is available on request. The hotel will pre-authorize the first night of the stay for the credit-card holder. If the credit-card is not authorized with the amount, the hotel reserves the right to release the booking.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • WiFi available in all areas
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Trouser press
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Kid meals
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered