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Grand Resort Serra Negra 

Set in a gorgeous mountain area located 1.5 km from Serra Negra town centre, this luxurious hotel offers outdoor acclimated pools, an indoor heated pool, sports courts, tennis court, society soccer field, games room, a gym, 2 restaurants, dry and wet...

Rooms total: 3

Important Information

Please note that the owner of the credit card used to guarantee the booking must be presented at the check-in. The hotel will only accept the same credit card used for reservation.Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

More information »
General
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Chapel/shrine
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
Activities
  • Tennis court
  • Sauna
  • Fitness centre
  • Games room
  • Solarium
  • Massage
  • Children's playground
  • Billiards
  • Table tennis
  • Hiking
  • Hammam
  • Indoor pool
  • Indoor pool (all year)
  • Entertainment staff
  • Evening entertainment
  • Tennis equipment
  • Steam room
  • Spa lounge/relaxation area
  • Fitness
  • Fitness/spa locker rooms
  • Walking tours
  • Themed dinner nights
  • Live music/performance
  • Bingo
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Babysitting/child services
  • Ironing service
  • Fax/photocopying
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
Pool and wellness
  • Rooftop pool
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Indoor play area
  • Kids' outdoor play equipment
Safety & security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized