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GemSuites Riverside 

Offering a year-round outdoor pool and views of the pool, GemSuites Riverside is set in Nairobi. The hotel has a sun terrace and spa centre, and guests can enjoy a drink at the bar. Each room features an en-suite bathroom with a spa bath, while othe...

Rooms total: 4

Important Information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.

More information »
General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Soundproof rooms
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Spa and wellness centre
  • Massage
  • Hot tub/Jacuzzi
  • Hammam
  • Nightclub/DJ
  • Evening entertainment
  • Beauty Services
  • Facial treatments
  • Waxing services
  • Make up services
  • Hair treatments
  • Manicure
  • Pedicure
  • Hair cut
  • Hair colouring
  • Hair styling
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Foot bath
  • Spa/wellness packages
  • Massage chair
  • Fitness
  • Yoga classes
  • Fitness classes
  • Personal trainer
  • Fitness/spa locker rooms
  • Themed dinner nights
  • Happy hour
  • Live music/performance
  • Live sport events (broadcast)
  • Aerobics
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Ironing service
  • Express check-in/check-out
  • Packed lunches
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out
  • Shuttle service (additional charge)
  • Trouser press
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Airport shuttle (additional charge)
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
  • Grocery deliveries
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • BBQ facilities
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture
  • Picnic area
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
Pool and wellness
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Baby safety gates
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered