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Garden Palace Hotel 

Garden Palace Hotel is located in central Surabaya, about 2 km from Tunjungan Mall. The hotel offers 3 dining options and easy access to the World Trade Centre. The air-conditioned rooms at Garden Palace Surabaya come with a TV with 24-hour satellit...

Rooms total: 7

Important Information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Air conditioning
  • Minimarket on site
Activities
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Nightclub/DJ
  • Evening entertainment
  • Spa facilities
  • Fitness
  • Temporary art galleries
  • Live music/performance
  • Live sport events (broadcast)
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Dry cleaning
  • Express check-in/check-out
  • Valet parking
  • Car hire
  • Fax/photocopying
  • Concierge service
  • Shuttle service (additional charge)
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Breakfast in the room
  • Snack bar
  • Kid meals
  • Kid-friendly buffet
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
  • Street parking
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered