Exclusive Gramado Hotel & Spa by Gramado Parks

Recommended

Exclusive Gramado Hotel & Spa by Gramado Parks features a restaurant, fitness centre, a bar and shared lounge in Gramado. Featuring a garden, the hotel is close to several noted attractions, around 1.

Rooms total: 187

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. When booking 10 rooms or more, different policies and additional supplements may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Sauna
Fitness centre
Games room
Solarium
Spa and wellness centre
Massage
Children's playground
Billiards
Hot tub/Jacuzzi
Indoor pool
Indoor pool (all year)
Hot spring bath
Kids' club
Spa facilities
Spa lounge/relaxation area
Spa/wellness packages
Fitness
Themed dinner nights
Happy hour
Live music/performance

Services

Room service
24-hour front desk
Laundry
Dry cleaning
Ironing service
Valet parking
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Shuttle service (free)
Vending machine (drinks)
Vending machine (snacks)
Lockers
Shared lounge/TV area
Daily housekeeping
Strollers
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Sun terrace
Outdoor furniture
Outdoor fireplace

Parking

Parking
Parking on site
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet

Pool and wellness

Heated pool
Plunge pool
Pool bar
Shallow end
Pool cover
Sun loungers or beach chairs
Kids' pool
Swimming pool
Swimming Pool

Reception services

Invoice provided

Entertainment and family services

Indoor play area

Safety & security

24-hour security
Key access
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety