Emperador

Recommended

Located in the heart of Madrid, Emperador is set next to Madrid’s Gran Vía. This elegant hotel offers a seasonal rooftop swimming pool and terrace with fantastic city views. The elegant and stylish rooms offer accommodation with free WiFi, flat-scre...

Rooms total: 5

Important Information

Please note that check-in is possible from 14:00. The rooftop pool is open from 1 May to 30 September. Please note that parking spaces are limited and cannot be reserved in advance. When booking more than 4 rooms, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Fitness centre
Massage
Fitness
Temporary art galleries

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Ironing service
Currency exchange
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Shuttle service (additional charge)
Daily housekeeping
Shuttle service

Food & Drink

Bar
Snack bar
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor pool
Sun terrace
Outdoor pool (seasonal)

Accessibility

Wheelchair accessible

Pool and wellness

Rooftop pool
Pool with view
Pool bar
Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety