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Elegant Lux is a 4-star holiday complex situated in the picturesque all-season resort of Bansko. It offers rooms with spectacular views of the surrounding mountain ranges – Pirin, Rila and Rhodopi, and free access to the spa area with relax zone. Th...

Rooms total: 34

Important Information

Please note that the hotel offers transfers from/to the airport and major cities. Guests are kindly requested to inform the hotel in advance if they wish to make use of this service. Please note that the all-inclusive offer includes drinks only during meals.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Spa/wellness centre is closed from 2024-08-31 until 2024-08-06 Sauna is closed from 2024-08-31 until 2024-08-06 Fitness centre is closed from 2024-08-31 until 2024-08-06 Hot tub/jacuzzi is closed from 2024-08-31 until 2024-08-06

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Fishing
  • Skiing
  • Spa and wellness centre
  • Massage
  • Children's playground
  • Table tennis
  • Hot tub/Jacuzzi
  • Hiking
  • Cycling
  • Hammam
  • Horse riding
  • Indoor pool
  • Indoor pool (all year)
  • Indoor pool (seasonal)
  • Beauty Services
  • Facial treatments
  • Hair treatments
  • Manicure
  • Pedicure
  • Hair styling
  • Body treatments
  • Body scrub
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Couples massage
  • Head massage
  • Hand massage
  • Full body massage
  • Fitness
  • Walking tours
  • Bike tours
  • Themed dinner nights
  • Live music/performance
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Ironing service
  • Express check-in/check-out
  • Packed lunches
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shuttle service (free)
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Pet bowls
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
  • Coffee house on site
Ski
  • Ski storage
  • Ski school
  • Ski equipment hire on site
  • Ski pass vendor
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • BBQ facilities
  • Sun terrace
  • Outdoor furniture
  • Picnic area
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Street parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Emergency cord in bathroom
Pool and wellness
  • Pool with view
  • Heated pool
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Indoor play area
Safety & security
  • 24-hour security
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers