DoubleTree by Hilton Krakow Hotel & Convention Center

Recommended

DoubleTree by Hilton Krakow Hotel & Convention Center offers accommodation in Kraków. The property is located 1.3 km from Tauron Arena Kraków. Free Wi-Fi is available. Every room has a flat-screen TV. The rooms come with a bathroom featuring towels,...

Rooms total: 300

Important Information

When travelling with pets, please note that an extra charge applies. The pet fee for stay up to 3 nights is 100 PLN and each additional night is 50 PLN. Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation. Guests under 16 years old are not allowed in the swimming pool between 20:00 - 22:00 Guests aged 16 and under are not allowed in the gym. Guests under the age of 16 are not allowed in the sauna area.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Tennis court
Sauna
Fitness centre
Spa and wellness centre
Massage
Hot tub/Jacuzzi
Hammam
Indoor pool
Indoor pool (all year)
Beauty Services
Facial treatments
Body treatments
Body scrub
Body wrap
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness
Fitness/spa locker rooms
Tour or class about local culture

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Shared lounge/TV area
Daily housekeeping
Grocery deliveries
Pet basket
Pet bowls
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom

Pool and wellness

Sun loungers or beach chairs
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety