Dear Hotel Madrid

Recommended

Located 1 minute's walk from Plaza de España Metro Station on Gran Via, Dear Hotel Madrid offers boutique accommodation in central Madrid. The hotel features a rooftop plunge pool, terrace and restaurant. Featuring free high-speed WiFi, each stylish...

Rooms total: 6

Important Information

When booking for more than 9 people, different policies and additional supplements may apply. Please contact the hotel directly for more information. Please note that when booking a rate where payment is due before arrival, Dear Hotel Madrid will provide detailed payment instructions, for example a link to a secured payment platform.”Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Solarium

Services

Room service
Meeting/banquet facilities
24-hour front desk
Babysitting/child services
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Daily housekeeping

Food & Drink

Restaurant
Bar
Snack bar
Special diet menus (on request)
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink

Pool and wellness

Rooftop pool
Infinity pool
Pool with view
Plunge pool
Pool bar
Shallow end
Sun loungers or beach chairs
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety