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Set in the heart of Makkah, one of the world’s most inspiring holy destinations, Conrad Makkah is just steps from the Kaaba and the Holy Mosque. The hotel can be easily accessed from Umm El Qurra Road, which is connected to the Makkah-Jeddah highway....

Rooms total: 442

Important Information

Credit card requirements: • The credit card used for prepayment to guarantee the bookings or on-site charges must be in the name of the guest and must be presented upon check-in for verification. • If the guest staying is not the cardholder or the credit card cannot be produced, alternate payment arrangements must be provided. ( failure to comply with these requirements may result in the hotel rejecting the points) Family Policy: • Children up to 18 years are staying with parents can stay in the same bedding setup • For rooms booked with meals children till 5 years can enjoy it free, from 6 years and above will be charged an additional fee. Check-in age requirements:- • Guests under 18 can only check in if accompanied by a parent or official guardian. Car Parking: • Parking charges will be applicable at the rate of 250 SAR per day (subject to taxes ). Ramadan special: • All bookings that include breakfast will be provided with full buffet sohour instead. Iftar Ramadan Buffet cost 300 SAR per person per meal sohour Ramadan buffet cost 300 SAR per person per meal

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Air conditioning
  • Designated smoking area
  • Minimarket on site
  • WiFi available in all areas
Activities
  • Fitness
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Car hire
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out
  • Trouser press
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Outdoor furniture
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
Accessibility
  • Wheelchair accessible
Entertainment and family services
  • Board games/puzzles
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered