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This lovely hotel is perfectly placed in front of the Martiánez Lakes, boasting stunning views of Teide mountain. It offers free WiFi throughout. Located in the centre of Puerto de la Cruz, there is a taxi rank opposite the hotel. A bus from the nea...

Rooms total: 261

Important Information

Only one dog or cat under 20 kg per room is allowed (on request). Supplement of 22€ per night/animal and deposit of 200€. Credit cardholder must match guest name or provide authorization. As with reservations of more than 4 rooms, special conditions and supplements will apply to those of more than 8 nights. Please note that drinks are not included in half board and full board rates. The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Games room
  • Solarium
  • Massage
  • Children's playground
  • Billiards
  • Table tennis
  • Mini golf
  • Entertainment staff
  • Evening entertainment
  • Fitness
  • Live music/performance
  • Bingo
Services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Ironing service
  • Currency exchange
  • Car hire
  • Luggage storage
  • ATM/cash machine on site
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Snack bar
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
Pool and wellness
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered