Black Swan Lakeside Boutique Hotel

Recommended

Perfectly positioned on the edge of Lake Rotorua, Black Swan Lakeside Boutique Hotel offers a solar-heated swimming pool, a sauna and free Wi-Fi. All rooms boast a fireplace and views of the lake, pool or rose garden. The luxurious rooms include an ...

Rooms total: 3

Important Information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Safety deposit box
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Fishing
Hot tub/Jacuzzi
Hiking
Cycling
Horse riding

Services

Meeting/banquet facilities
Express check-in/check-out
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Daily housekeeping

Food & Drink

Restaurant
Snack bar
Special diet menus (on request)
Kid meals
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture
Picnic area
Outdoor fireplace

Parking

Parking
Free parking
Parking on site
Private parking
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink

Pool and wellness

Sun loungers or beach chairs
Sun umbrellas
Fence around pool
Swimming pool
Swimming Pool

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles

Safety & security

24-hour security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Access to health care professionals

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety