Best Western Premier Castanea Resort Hotel

This 4-star hotel outside Hamburg welcomes guests with an on-site golf course and excellent spa facilities. It is situated between the Lüneburg Heath and the Elbtalaue Nature Reserve. The spacious, classic-style rooms of the Best Western Premier Cas...

Rooms total: 7

Important Information

Fitness centre is closed from 2024-08-17 until 2024-06-11

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General

Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Designated smoking area
WiFi available in all areas

Activities

Sauna
Fitness centre
Golf course (within 3 km)
Solarium
Spa and wellness centre
Hot tub/Jacuzzi
Hiking
Cycling
Hammam
Indoor pool
Indoor pool (all year)
Spa facilities
Steam room
Spa lounge/relaxation area
Foot bath
Fitness
Fitness/spa locker rooms

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Ironing service
Packed lunches
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Vending machine (drinks)
Vending machine (snacks)
Lockers
Daily housekeeping
Pet bowls

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (seasonal)
Outdoor furniture

Parking

Parking
Free parking
Parking on site
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails

Pool and wellness

Pool with view
Heated pool
Pool cover
Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Safety & security

Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
First aid kit available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety