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Best Western Papilio Hotel 

Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. Free WiFi access is available throughout. The air...

Rooms total: 8

Important Information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Air conditioning
  • WiFi available in all areas
Activities
  • Fitness centre
  • Fitness
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Daily housekeeping
Food & Drink
  • Restaurant
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
Accessibility
  • Toilet with grab rails
  • Emergency cord in bathroom
Pool and wellness
  • Sun loungers or beach chairs
  • Sun umbrellas
Safety & security
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered