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Best Western Hotel Metropoli 

This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff. Located in the heart of Genoa’s historic centre, the modern Best Western Hotel Metropoli is next to the UNESCO World Her...

Rooms total: 4

Important Information

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

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General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Services
  • 24-hour front desk
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Packed lunches
  • Fax/photocopying
  • Luggage storage
  • Daily housekeeping
  • Strollers
  • Pet bowls
Food & Drink
  • Bar
  • Breakfast in the room
  • Kid-friendly buffet
Internet
  • Internet services
  • WiFi
  • Free WiFi
Reception services
  • Invoice provided
Safety & security
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized