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Best Western Plus Crystal, Hotel,Bar & Spa 

The Best Western Plus Crystal, Hotel,Bar & Spa offers a swimming pool, a sauna, a hammam and a cocktail bar with rooftop. It is located in central Nancy, a 10-minute walk from Nancy Cathedral. It offers a business centre, dry cleaning and air-conditi...

Rooms total: 7

Important Information

For safety reasons, the sauna and the hammam are strictly prohibited for children under 16 years old. Access to the Spa (pool + sauna + hammam) is authorized for children under 16 years old only from 10:00 a.m. to noon on Monday and from 8:00 a.m. to 9:30 a.m. from Tuesday to Sunday. The spa is a place of rest and relaxation. Parents must discipline their children in order to respect the tranquillity of the place under pain of exclusion. Spa access: 50 minutes offered per person and per night booked, upon mandatory reservation of your time slot at Crystal Spa by using our e-Concierge App. Due to an increasing number of fraud or fraud attempts, please note that the full payment of your stay will be due at the time of check in (rate of the room x number of nights + city taxes) + a potential request of a credit card for a pre-autorisation or a cash deposit as a guarantee (50 Euros per person and per night). Parking: the hotel doesn’t have a private parking. You can park in the streets nearby (free of charge Mon-Sat from 6:00 p.m. to 10:00 a.m., Sundays and Holiday Days). You can also park in the public Parking Joffre Saint-Thiébaut located 300 meters away from the hotel. If you validate your parking ticket at the Front Desk before exiting with your car, you’ll get a 10% discount. Bikes: the hotel doesn't have a garage or a place to store your bike and it is forbidden to bring your bike to your room. The spa is not very busy on week days. Therefore, please note that for ecological and economical reasons, STARTING NOVEMBER 7TH, 2022 THE SAUNA AND THE HAMMAM WILL BE TURNED ON ONLY FROM 4:00 TO 8:00 P.M. FROM MONDAY TO FRIDAY. The schedule will be normal on week-ends, public holiday or school holidays." Thank you for your understanding. The bar is usually open Tue-Wed : 6:00 p.m. - 00:00 Thu-Sat : 5:00 p.m. - 1:00 a.m. Closed on Sunday and Monday. Schedule subject to change at any time.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Spa/wellness centre is closed from 2025-01-19 until 2025-01-06 Sauna is closed from 2025-01-19 until 2025-01-06

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hammam
  • Indoor pool
  • Indoor pool (all year)
  • Spa facilities
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Couples massage
  • Full body massage
  • Fitness
  • Walking tours
  • Bike tours
  • Live music/performance
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Daily housekeeping
  • Pet basket
  • Pet bowls
Food & Drink
  • Bar
  • Breakfast in the room
  • Kid meals
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Lower bathroom sink
  • Visual aids: Braille
Pool and wellness
  • Heated pool
  • Plunge pool
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered