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Arden House NEC Birmingham & Airport 

Arden House NEC Birmingham & Airport is situated just 2 km from Birmingham International Airport, and offers boutique-style rooms. There is free Wi-Fi and free private parking. The luxurious rooms are inspired by Shakespeare’s characters, and have E...

Rooms total: 8

Important Information

Luggage can be left in the luggage hold between 7:00 and 11:30 on the day of arrival, by prior arrangement via email. This can be requested in the Special Request box when booking, or by using the contact details found on the booking confirmation. Pets are not allowed at the property. The house can accommodate early or late check-ins with prior arrangement via email. For evening meals please contact the property in advance to book. A pre-prepared breakfast can be arranged for guests who would be leaving earlier than the normal breakfast service times. Please inform the property in advance. Please note that parking is free of charge for the duration of your stay. If you require parking after check-out you will be charged GBP 5 per day.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Safety deposit box
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Designated smoking area
  • WiFi available in all areas
Services
  • Room service
  • Ironing service
  • Express check-in/check-out
  • Packed lunches
  • Fax/photocopying
  • Luggage storage
  • Private check-in/check-out
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Special diet menus (on request)
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
Reception services
  • Invoice provided
Safety & security
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered